ITIL® is the most widely adopted set of Best Practices for IT Service Lifecycle. Implementing ITIL® can be challenging, but now, using these new ITIL® templates to build on, that task is infinitely easier. The ITIL® Process Map presents the ITIL® contents in a graphical, clearly structured, and navigable way. It offers a complete set of templates for ITIL® implementation, plus easily accessible ITIL® know-how.

The ITIL® - ISO 20000 Bridge, in combination with the ITIL® Process Map, offers the ideal way to get started, keep track of your progress towards ISO 20000 compliance, and prepare yourself for the certification audit.

The ITIL® - ISO 20000 Bridge allows you to save time and effort during a typical ISO 20000 initiative.