Please contact us if you would like to receive a formal offer 
, require a multi-site licence , would like a webinar , or need additional information prior to placing an order.
Can't wait that long? Visit our Online Shop, pay by credit card and receive your ITIL Process Maps within 24 hours.
If you wish to order from a local source, you may also contact our main office in Europe, or one of our International Partners:
- Europe: Stefan Kempter, IT Process Maps GbR, Tel. +49 8363 927396
- UK: Mike Jones, FocusCentre, Tel. +44 7836 376233
- USA: Michael Bardeh, Bardeh Consulting, Tel. +1 240 483 6679
- Scandinavia: Jørgen Østergaard Langebek, Implement Consulting Group A/S, Tel. +45 45 867900
EUR prices are applicable to customers in Europe, all other locations will use the USD price.
For approximate prices in other currencies, use the Currency Converter below.
Full Version: ITIL Process Map
Contains the complete set of ITIL process diagrams and checklists (document templates), the ITIL RACI Matrix,
and (for the Visio and iGrafx versions) the Excel repository feature.
Not included: ITIL - ISO 20000 Bridge
One site licence
| Microsoft Visio™ | English / German |
4,950 EUR |
6,950 USD |
| ARIS Process Platform™ | English / German |
9,950 EUR |
13,950 USD |
| Holocentric Modeler™ | English |
9,950 EUR |
13,950 USD |
| iGrafx® Flowcharter™/Process™ | English / German |
6,950 EUR |
9,750 USD |
Bundle: ITIL Process Map plus ITIL - ISO 20000 Bridge
Contains the complete set of ITIL process diagrams and checklists (document templates), the ITIL RACI Matrix,
and (for the Visio and iGrafx versions) the Excel repository feature.
Plus: ITIL - ISO 20000 Bridge
One site licence
| Microsoft Visio™ | English / German |
6,950 EUR |
9,750 USD |
| ARIS Process Platform™ | English / German |
11,950 EUR |
16,750 USD |
| Holocentric Modeler™ | English |
11,950 EUR |
16,750 USD |
| iGrafx® Flowcharter™/Process™ | English / German |
8,950 EUR |
12,550 USD |
Basic Version: ITIL Process Map
Contains the complete set of ITIL process diagrams and checklists (document templates).
Not included: ITIL RACI Matrix, Excel Repository Feature, and ITIL - ISO 20000 Bridge
One site licence
| Microsoft Visio™ | English / German |
4,450 EUR |
6,250 USD |
| iGrafx® Flowcharter™/Process™ | English / German |
6,450 EUR |
9,050 USD |
Full Version: (Covering the complete ITIL V3 Service Lifecycle — One site licence )
- The Full Version of the ITIL Process Map V3 is our best-selling product.
- It includes the complete set of ITIL V3 process diagrams and checklists (document templates),
the RACI Matrix, and (for the Visio and iGrafx versions) the Excel Repository.
| Microsoft Visio™ | English / German |
4,450 EUR |
6,250 USD |
| ARIS Process Platform™ | English / German |
9,950 EUR |
13,950 USD |
| Holocentric Modeler™ | English |
9,950 EUR |
13,950 USD |
| iGrafx® Flowcharter™/Process™ | English / German |
6,550 EUR |
9,250 USD |
Bundle: (Covering the complete ITIL V3 Service Lifecycle — One site licence )
- Organisations seeking ISO 20000 certification will choose the Bundle, consisting of
the ITIL Process Map V3 plus ITIL - ISO 20000 Bridge.
| Microsoft Visio™ | English / German |
6,450 EUR |
9,050 USD |
| ARIS Process Platform™ | English / German |
11,950 EUR |
16,750 USD |
| Holocentric Modeler™ | English |
11,950 EUR |
16,750 USD |
| iGrafx® Flowcharter™/Process™ | English / German |
8,750 EUR |
12,250 USD |
Basic Version: (Covering the complete ITIL V3 Service Lifecycle — One site licence )
- The Basic Version of the ITIL Process Map V3 features all contents of the ITIL Process Map V3,
excluding the RACI Matrix and the Excel Repository.
| Microsoft Visio™ | English / German |
3,950 EUR |
5,550 USD |
| iGrafx® Flowcharter™/Process™ | English / German |
5,950 EUR |
8,350 USD |
ITIL Process Map V2
Covering the ITIL V2 disciplines
Service Design and Service Delivery
One site licence
| Microsoft Visio™ | English / German |
2,950 EUR |
4,150 USD |
| ARIS Process Platform™ | English / German |
6,950 EUR |
9,750 USD |
| iGrafx® Flowcharter™/Process™ | English / German |
3.950 EUR |
5,550 USD |